Frequently Asked Questions
Everything you need to know about shopping with Bodycare.
What are your shipping rates and delivery times?
We offer standard shipping for a flat rate of $5.99, or free shipping on all orders over $50. Standard delivery typically takes 3-5 business days depending on your location.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your package's progress.
What is your return policy?
We accept returns within 30 days of purchase. Items must be in their original, unopened packaging to qualify for a full refund. Please contact our support team to initiate a return label.
Are your products tested on animals?
No, Bodycare is committed to ethical sourcing. All of our products are 100% cruelty-free and are never tested on animals at any stage of production.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I change or cancel my order after it's been placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 1 hour of placement by contacting our customer service team via live chat or email.